Tracking information is sent by the seller via email as soon as your package ships. This email will contain everything you need to track your purchase.
Keep in mind that since our deals are heavily discounted, processing times can be longer. For example, if your order is set to ship in 2-3 weeks, the order could be processing with the supplier for up to 2 weeks before it ships!
We don't recommend contacting customer support until it's been longer than the estimated shipping time. To find out the estimated shipping time for your order, read the TERMS section of the deal page, or go to the Purchases section of your account and click on the order.
If it's been longer than the estimated shipping time and you still haven't received your order, please reach out via the "Contact Us" link found at the top of this page. We're happy to help!