My product is damaged or defective, how do I return it?


If you received your product and believe it to be defective, don't worry - we will get you taken care of by offering you a replacement. Simply reach out to Customer Support within 30 days of your purchase's shipment date with your order number and any photo evidence you may have showing the defect. We're happy to help out!

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  • 0

    Not sure what the problem is, but after receiving an order that was defective, trying to get a response from customer service has been very slow.  It has so far taken over 3 business days with no response. I have never encountered this slow a response from any of my many other online purchases.

    As a frequent customer, the fun of purchasing from this company has diminished.

    Currently a disappointed customer.

    Santa Barbara, CA

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